Collection of general personal information ※For details, please refer to the main text of the personal information processing policy.

General Personal Information

Name

Phone number (home, work, mobile)

Email

Purpose of Processing Personal Information

Purpose of Processing Personal Information

Confirm the identity of the complainant and the details of the complaint

Retention period of personal information

Retention period of personal information

3 years (in accordance with the Act on the Consumer Protection in Electronic Commerce, etc.)

1. Purpose of Processing Personal Information, Collection Items, Retention, and Usage Period

Article 1 (Purpose of Processing Personal Information) Harim Holdings processes personal information for the following purposes. The personal information being processed will not be used for purposes other than those listed below, and if there is a change in the purpose of use, we will take necessary measures such as obtaining separate consent in accordance with Article 18 of the "Personal Information Protection Act."

Processing consignment

Processing consignment

Handling civil affairs, operating the website

2. Outsourcing of Personal Information Processing Tasks

Harim Holdings outsources some tasks to external parties to improve services and ensures that the outsourced companies handle personal information safely in accordance with the Act on Promotion of Information and Communications Network Utilization and Information Protection. The information provided for outsourced tasks is limited to the minimum necessary for smooth service delivery and is selectively provided to the relevant companies according to the service requests of the information subjects.

• In the case of an outsourcing contract, we document and store the contract in writing or electronically, specifying compliance with instructions regarding personal information protection, confidentiality of personal information, prohibition of third-party provision, liability in case of accidents, the outsourcing period, and the return or destruction of personal information after the processing ends.
• If there are any changes in the content of the outsourced tasks or the subcontractors, we will promptly disclose these changes through this privacy policy.

3. Procedure and Method for Destroying Personal Information

Harim Holdings destroys personal information without delay when the retention period has expired, or the purpose of processing has been achieved.

If personal information retention is required under other laws after the information subject has given consent or the processing purpose has been fulfilled, the relevant personal information is moved to a separate database (DB) or stored in a different storage location for continued preservation.

The procedures and methods for destroying personal information are as follows:

• Destruction Procedure

  Harim Holdings establishes a destruction plan for personal information (or personal information files) that needs to be destroyed. The personal information (or personal information files) is selected, and with the approval of Harim Holdings' Personal Information Protection Officer, the information is destroyed.

• Destruction Method

  Personal information recorded and stored in electronic file format is destroyed in a way that prevents the records from being reproduced. Personal information recorded and stored in paper documents is shredded or incinerated to ensure destruction.

4. Measures Regarding the Destruction of Inactive Users' Personal Information

Harim Holdings destroys personal information of inactive users to protect their privacy. Service usage is determined based on connection or inquiry records over the period specified by law.

Harim Holdings will notify the inactive users of the impending destruction of their personal information, the expiration date, and the relevant items of personal information via email at least 30 days prior to the destruction.

Grievance Handling Department

Grievance Handling Department

Communications Team

02-2085-4697

5. Rights and Obligations of the Information Subject and Legal Representatives, and How to Exercise Them

The information subject can view, correct, delete, or request a suspension of processing for their registered personal information at any time.

• Grievance Handling Department

  Department in charge: Communications Team

  Contact: +82-2-2085-4697

• Personal Information Access Request and Processing Department

  Department: Communications Team

  Person in charge: Jihyun Park

  Contact: +82-2-2085-4697

  Email: pjh@harimholdings.com

6. Measures to Ensure the Security of Personal Information

Harim Holdings takes the following technical and managerial measures to prevent the loss, theft, leakage, external attacks, and hacking of personal information and to ensure the highest level of security in processing personal data.

• Technical Measures

  Personal information is protected by passwords, and important data is encrypted for secure storage and transmission with additional security features.

  Antivirus programs are utilized to prevent damages caused by computer viruses, and regular updates are performed to prevent personal information breaches.

  Security systems employing encryption algorithms are used to securely transmit personal information over networks.

  Regular vulnerability assessments and intrusion detection systems are in place to monitor illegal intrusions and prevent personal data leaks due to hacking.

• Managerial Measures

  The number of personnel handling personal information is minimized, and security training is provided to relevant employees.

  Access rights to the personal information processing system are granted according to defined procedures, and periodic reviews and revocation of access rights are conducted.

  Internal procedures and monitoring are established to ensure compliance with personal information protection policies.

  Management and supervision of companies entrusted with processing personal information.

7. Installation, Operation, and Rejection of Automatic Personal Information Collection Devices

Harim Holdings operates "cookies" that store and retrieve users' information as necessary. Cookies are small text files sent by the web server to the user’s browser (e.g., Internet Explorer) to facilitate the operation of the website. While cookies can identify users' computers, they do not personally identify users. Additionally, users have the option to manage their cookies.

In the settings of your web browser, you can choose to accept all cookies, receive notifications when cookies are set, or reject all cookies under Tools > Internet Options. Please note that rejecting cookies may prevent you from using services that require user registration.

8. Personal Information Protection Officer

Users can direct all inquiries, complaints, or requests for redress regarding personal information protection that arise while using Harim Holdings' services or business activities to the Personal Information Protection Officer or Personal Information Protection Manager. Harim Holdings will respond to and process your inquiries promptly.

9. Remedies for Infringement of Data Subject Rights

If you need to report or consult on personal information infringement, you can contact the following organizations for assistance.

If you suffer any infringement of rights or interests due to actions or inaction taken by a public institution regarding requests made under Articles 35 (Access to Personal Information), 36 (Correction or Deletion of Personal Information), and 37 (Suspension of Personal Information Processing) of the Personal Information Protection Act, you may file an administrative appeal according to the procedures prescribed by the Administrative Appeals Act.

Central Administrative Appeals Commission: 110 (www.simpan.go.kr)

10. Changes to the Personal Information Processing Policy

This Personal Information Processing Policy is effective as of September 15, 2023.

This policy may be subject to changes due to updates in laws, policies, or security technologies. Any additions, deletions, or revisions will be announced on the Harim Holdings website, along with the reasons for the changes.

You can view previous versions of the Personal Information Processing Policy below.